Each knowledge base theme has associated theme files. Theme files define the way that each of the pages will be displayed to your customer. They are written in ...

Often times you'll want to track the performance of your knowledge base. Google Analytics is a free service that will allow you to collect valuable insights...

Along with customizing your knowledge base theme, you can also use custom or Google fonts that better match your organization's branding.Who can access this...

Contentsquare is a digital experience analytics software that allows users to track customer activity on specific websites. These insights can be used to see ho...

You can configure your custom theme to include the ability to suggest articles as a customer types a search term in your knowledge base, making it faster for th...